Canterbury Christ Church University
Client: Canterbury Christ Church University
Industry: Education
Location: Canterbury, Kent
Partnership Duration: Since 2021
Background
Canterbury Christ Church University (CCCU) is a leading institution in higher education, known for its vibrant campus and numerous events. The university requires a comprehensive security solution to ensure the safety of its students, staff, and visitors during various activities throughout the academic year.
Challenge
With a busy schedule of events, CCCU faced challenges in maintaining a secure and welcoming environment. Key concerns included:
- Providing consistent security coverage during busy evenings in campus bars.
- Managing security for high-profile events with varying attendance.
- Addressing unexpected staffing needs for the in-house security team.
Solution
Right Guard Solutions has been engaged since 2021 to deliver a range of security services tailored to meet CCCU’s needs. Our solution included:
- Door Supervisor Cover: We provided three door supervisors on Wednesday nights and two on Sunday nights during the university semester. This coverage may increase to three nights a week depending on the time of year.
- Close Protection: Our team offered close protection services for high-profile events, ensuring a secure environment during these important occasions.
- Ad Hoc On-Demand Cover: We provided flexible staffing solutions for the in-house team during times of sickness. Our 24/7 availability allowed us to respond to last-minute requests, typically with only four hours’ notice, across student accommodation and university static sites.
- Marshalling at Events: Our personnel were deployed to manage crowd control and provide support during significant university events, such as Open Days and Graduations, ensuring a smooth experience for attendees.
- Security for Varsity Events and Summer Balls: We supplied dedicated door supervisors for various university events, including Varsity competitions and Summer Balls, contributing to a safe and enjoyable atmosphere.
Results
- Enhanced Safety: Our comprehensive security measures resulted in a marked reduction in incidents, providing a safer environment for all attendees.
- Positive Feedback: Students, staff, and visitors expressed satisfaction with the professionalism and effectiveness of our security personnel.
- Operational Flexibility: Our ability to provide on-demand cover ensured that CCCU could maintain security standards even during staffing shortages.
- Long-Term Partnership: The success of our security services has led to an ongoing partnership with CCCU, reinforcing our role as a trusted security provider in the education sector.
Conclusion
Right Guard Solutions has effectively addressed the security needs of Canterbury Christ Church University since 2021, showcasing our ability to manage diverse security operations in a dynamic educational environment. Our commitment to safety and responsiveness has established us as a reliable partner for CCCU.
